Milot

Support

Questions, a bug, or a card Milot gets wrong? Email hello@milot.app, or use Have any feedback? in the app's menu. We usually reply within two working days.

I don't have a miles card yet. Can Milot help?

Yes. When you sign up, Milot's card finder asks about your spending, the airlines you fly, how much annual fee you're happy with and your income, then suggests the cards that fit. Card details are general information, not financial advice, so check each bank's terms before you apply.

How does Milot log my purchases?

Two ways, and you can use both. Add the Send bank text to Milot action to a Message automation so your bank's purchase texts are forwarded, or the Log purchase to Milot action to a Wallet automation so every Apple Pay tap is logged. The steps are in the app under Inbox. Milot never asks for your bank login or card numbers.

I can't find Milot's actions in Shortcuts.

Open Milot once, then leave your phone charging for a few minutes: iOS adds new actions to its search in the background. In the automation, start with Create New Shortcut before searching.

Why did a purchase earn fewer miles than I expected?

Most 4 mpd cards have conditions: a monthly bonus cap, a minimum spend, or paying by phone rather than with the physical card. Open the purchase in Milot to see which rule applied. If a bank text doesn't say how you paid, Milot asks you to confirm.

A card's rate or cap looks wrong.

Banks change their terms often. Tell us which card and what's changed, and we'll update it for everyone.

How do I delete my account?

In Milot, open the menu on your Wallet and tap Delete account. Your account and all its data are deleted permanently. See the privacy policy for details.